// Enterprise Voice Solutions — Tampa, FL
Authorized Business Partner
As an Authorized Avaya Partner, we design and deploy voice systems that just work — from SIP trunking to full unified communications. No dropped calls, no downtime, no excuses.
// Why Advanced Netcom
Your phone system is often the first point of contact a customer has with your business. It has to work every time. As an Authorized Avaya Partner, we bring enterprise-grade voice technology to businesses of every size.
Whether you need a simple hosted PBX for a small office or a full unified communications deployment across multiple sites, we design the right solution for your call volume, your budget, and your growth plans.
We handle the full lifecycle — needs assessment, system design, installation, number porting, training, and ongoing support.
// Avaya Partner
Full access to Avaya's enterprise voice platform — IP Office, Avaya Cloud Office, and more — backed by manufacturer support and training.
// Hosted / Cloud
Cloud-based phone systems that scale with your business — no expensive on-site hardware, work from anywhere, and predictable monthly costs.
// Connectivity
Modern SIP trunk deployment replacing legacy phone lines — lower costs, more flexibility, and better call quality over your existing internet connection.
// Contact Center
Full call center deployments with queuing, routing, reporting, and integration with your CRM — built for teams that live on the phone.
// Our Services
Modern voice-over-IP deployment and SIP trunk configuration — replacing legacy phone lines with flexible, cost-effective connectivity.
Cloud-based phone systems with no on-premise hardware required — accessible from anywhere, scalable as you grow.
Full deployment and support of Avaya's on-premise and hybrid voice platforms for businesses that want local control.
Queue management, call routing, reporting dashboards, and CRM integration for teams handling high call volumes.
Seamless transfer of your existing phone numbers to your new system — no interruption to your business communications.
Ongoing support plus staff training so your team gets the most out of your new voice system from day one.
// A Rare Specialty
Nortel exited the telecom business years ago, and most technicians who understood their systems have moved on or retired. We didn't. Our engineer was a certified Nortel Partner and Nortel-trained engineer, and continues to install, service, and repair Nortel Norstar and BCM systems that are still running strong in businesses across Tampa Bay.
If your phone system is a Norstar or BCM and you've been told it's "unsupported" or "obsolete," that's not entirely true — it just needs someone who actually knows the platform. We stock parts, understand the programming, and can keep your system running reliably for years to come, or help you plan a smooth transition when you're ready.
Get Nortel Support// Platforms
Full support for Nortel Norstar Compact ICS, Norstar MICS, and Business Communications Manager (BCM) platforms — hardware, software, and everything in between.
// Services
Diagnostics, repair, reprogramming, voicemail configuration, and hard-to-find replacement parts for aging Nortel infrastructure.
// Continuity
We won't push you into an expensive upgrade you don't need. If your Nortel system still does the job, we'll keep it running — and give you an honest roadmap for whenever you're ready to modernize.
// Our Work
Real projects across Tampa Bay — your work could be featured here.
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Avaya IP Office deployment
// Avaya System Install
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Server room voice equipment
// Voice Equipment Rack
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Multi-line phone setup
// Multi-Line Configuration
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Call center headset station
// Call Center Setup
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SIP trunk configuration
// SIP Trunk Deployment
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Conference room phone system
// Conference Room AV/Voice
// What Clients Say
Advanced Netcom migrated us to a hosted phone system with zero downtime. Our team barely noticed the switch happened, and our monthly costs actually went down.
// Company — Tampa, FL
📝 Testimonial coming soon
Your story could be here
📝 Testimonial coming soon
Your story could be here
// Get Started
Tell us what you're dealing with and we'll give you a straight answer and a fair quote — no pressure, just engineering.